Andromeda Managed IT Service Bundles & Pricing

We’re here to make IT easier. And that starts with simple, straightforward, and clear pricing.

Fewer IT headaches • ️ More uptime • Lower costs

Our Service Guarantee To You

We promise to give you service and experience far beyond what you were getting before us. If at any point in our journey together, that isn't the case, your monthly service fee will be FREE until we fix it!

30% Fewer IT Tickets in 6 Months!

Tired of constant IT disruptions? Andromeda Technology Solutions helps manufacturers minimize downtime and cut break/fix tickets by as much as 30% with proactive IT support on a fixed monthly subscription model.

Customizable IT Managed Service Bundle Choices

Currently, we offer two levels of Managed IT services: PLUTO and the more encompassing JUPITER—each with optional items to fine-tune to your particular needs. (Please call for pricing  and service structures for NIM and Co-Managed services.)

 

Services

PLUTO

Standard Service Bundle
Starting at:

$115/Month per User

JUPITER

Enhanced Service Bundle
Starting at:

$140/Month per User

Service Desk Support
Network Monitoring
Email Protection: Inbound Spam, Outbound Encryption and more
Multi-layered, Multi-Product Security Protection:
  • MDR endpoint cyber-security protection
     
  • Compromised Website filtering
     
  • AI-based endpoint foothold detection and alerting
     
  • Zero Trust Policy Management
Microsoft Windows Desktop and Laptop Encryption Software and Management
Patch Management for Microsoft OS and Supported Infrastructure Devices (Switches, Firewall, and Wireless Access Points)
Network Infrastructure Management: Support, Monitoring, and Patching
Microsoft 365 User Management (Adds/Deletes/ Changes of 365 users)
Dedicated phone number for Service Team
Selective Vendor Coordination
Technology Planning Meetings (1-4 times per year)
Access to our Ticketing System and Client Portal (if desired)
Semi-Customizable Metrics Dashboard (if desired)
Monthly Reporting on Service Health
Enhanced Online Security Training with Periodic Phishing Testing and Dark Web Monitoring
Active Monitoring using Liongard System Inspectors for alerts
Semi-Customizable Metrics Dashboard (if desired)
Firewall IDS/IPS Enhanced Security upgrade  
Duo 2-factor Authentication Licenses  
SIEM (Security Information and Event Management) Monitoring & Alerting  
Quarterly Network Security Assessment  
Annual Security Review and discussion + 1 Compliance Audit Review  
Enterprise level, centrally managed Password Manager for Employees (if desired)  

 

Do you think PLUTO could be your destination? Let's work it out together:

Feeling the "pull" toward JUPITER? Let's figure it out together:

 

Optional Add-On Services

Customize your services to fit your needs with these additional options:

Onsite Support during business hours (M-F, 7am-6pm Central Time)
24-7-365 live (US-based) Service Desk response
Scheduled, recurring onsite visits (Requires Onsite Support option above to be chosen)
Backup And Disaster Recovery (BDR) Solution.  Onsite and Offsite backup, including monitoring.  Options for 1 year or unlimited cloud retention.
IT Compliance Framework Support  (Consultation/Implementation/Automation)

For specific recommendations and quotes, let's get the ball rolling, shall we?

Andromeda Knows How To Get Things Done*


2:02 Min:Sec

Average Time to Live Tech Phone Pickup

22.5 Minutes

Average Ticket Response Time

94%

% of Issues Resolved within 8 Business Hours

8+ Years

Average Employee Retention

100%

Customer Satisfaction Rating
*Data is automatically generated weekly from 30-day averages

Let’s Simplify Your Managed IT Services Cost Today

We’re here to make IT easier — and that starts with clear pricing. Whether you’re comparing vendors or just getting started with managed IT services pricing, our team is ready to help you understand what’s included, what you need, and what you can expect to pay.

No jargon. No upsells. Just honest guidance and responsive support.

 

Click below to schedule a no-pressure discovery call and get answers to all your managed services pricing questions.

MEET WITH AN IT EXPERT

Schedule a Discovery Call

Can't find a time that works for you?

Fill out the form below and Carl will reach out to get something scheduled:

Still Need To Do A Bit More Research On Andromeda Before Scheduling A Meeting?

  • Over 30 years experience providing top-level managed IT services to businesses like yours
  • Andromeda incorporates regular audits and system reviews as an integral part of our service to you.
  • We establish a core set of service team members to each client. That—along with our outstanding employee retention rates—takes all the frustration out of daily/weekly/yearly interactions with you. You get a service team that really knows your system, network, and people and who are dedicated to helping you succeed!
  • A NIST 800-171 Compliant IT Provider is an absolute "must" for your network security
  • Andromeda's M*AR*S (Managed*ARchitecture*SolutionTM) is a unique, comprehensive service platform that guides what what we offer and how we communicate with you about your IT.

When it comes to managing your IT, we believe in simplicity, accountability, and delivering consistent value. That’s why businesses choose Andromeda. We provide clearly defined service bundles—PLUTO and JUPITER—with straightforward managed services pricing that is based on a flat, per-user rate. No hidden charges. No surprise invoices. Just predictable support aligned with your business needs.


With Andromeda, your managed IT services pricing includes much more than basic tech support. You get structured onboarding, documented processes, ongoing infrastructure audits, and proactive system monitoring. Our services are built to eliminate downtime and reduce day-to-day frustrations, allowing your team to stay focused on business growth.


Our managed IT services cost is designed to reflect real value. From remote help desk access and Microsoft 365 management to endpoint protection and cybersecurity training, everything is laid out clearly, with optional add-ons to expand coverage as needed. It’s IT support that grows with you—transparent, process-backed, and results-driven.

We promise to give you service and experience far beyond what you were getting before us. If at any point in our journey together, that isn't the case, your monthly service fee will be FREE until we fix it!


When businesses explore outsourced IT, one of the first questions they ask is: “What will it cost?” At Andromeda Technology Solutions, we believe in complete transparency and consistency in our managed services pricing. That’s why we offer straightforward service bundles with clearly outlined features—so you know exactly what you’re paying for.


Our managed IT services pricing is designed to eliminate surprise costs, giving you peace of mind and better control over your IT budget. Whether you're a small team or a growing enterprise, our pricing model aligns with your real-world needs, providing access to unlimited support, proactive monitoring, and cybersecurity tools under one predictable monthly fee.


Unlike providers who charge per ticket or surprise you with hidden fees, our service bundles are flat-rate and flexible. We offer two core packages—Pluto and Jupiter—each structured around common business IT requirements. This modular approach ensures that your managed IT services cost reflects exactly the level of service and support your team needs—nothing more, nothing less.

Tired of constant disruptions? Andromeda Technology Solutions helps businesses, especially manufacturers, cut downtime and reduce break/fix tickets by as much as 30% with proactive IT support.
 (See a recent case study.)


We have built our entire approach around simplicity, accountability, and meaningful outcomes. Many providers overwhelm clients with complex service agreements and reactive support models. Andromeda is different. We deliver clearly outlined services tailored to your environment and supported by a dedicated and proactive team that understands your systems and goals.


Every engagement is designed to improve performance, strengthen cybersecurity, and ensure your infrastructure supports day-to-day operations. From ticket resolution to uptime reliability, we aim for measurable results, not just promises.

  • What’s included in Andromeda’s managed services pricing?

Our pricing includes a wide range of essential services like 24/7 support, endpoint protection, patch management, and strategic technology planning — all clearly outlined in our PLUTO and JUPITER bundles.

  • How much does managed IT services cost?

At Andromeda, managed IT services start at just $115 per user per month for our PLUTO plan and $140 per user per month for our enhanced JUPITER plan. Your total cost depends on your number of users and the level of support your business needs.

  • What’s included in the monthly pricing?

Both plans include essential services like 24/7 help desk support, endpoint security, patching, proactive monitoring, and backup solutions. The JUPITER bundle includes additional services like password management and quarterly account reviews.

  • Can I customize the services I need?

Yes! We offer optional add-on services so you can build a package that fits your exact needs — whether it's onsite support, project work, or more advanced cybersecurity tools.

  • Is managed services pricing fixed, or will it change over time?

Our managed services pricing is designed to be stable and predictable. You’ll know what you’re paying each month, and we’ll always communicate any changes in advance if your needs grow.

  • How do I know which package is right for me?

That’s what we’re here for. We’ll guide you through the differences between PLUTO and JUPITER and help you choose the option that offers the best value based on your business size, goals, and IT environment.

  • What happens during the discovery call?

During your free discovery call, we’ll discuss your current IT setup, your goals, and challenges. You’ll get expert advice, a clear understanding of our offerings, and a breakdown of your expected managed IT services cost — no pressure, no sales pitch.