Andromeda Secret Sauce
Item #38

• Over 30 years experience providing top-level managed IT services to businesses like yours
  
• Andromeda incorporates regular audits and system reviews as an integral part of our service to you.
  
• We establish a core set of service team members to each client. That—along with our outstanding employee retention rates—takes all the frustration out of daily/weekly/yearly interactions with you. You get a service team that really knows your system, network, and people and who are dedicated to helping you succeed!
  
• A NIST 800-171 Compliant IT Provider is an absolute "must" for your network security
  
• Andromeda's M*AR*S (Managed*ARchitecture*SolutionTM) is a unique, comprehensive service platform that guides what what we offer and how we communicate with you about your IT.

When it comes to managing your IT, we believe in simplicity, accountability, and delivering consistent value. That’s why businesses choose Andromeda. We provide clearly defined service bundles—PLUTO and JUPITER—with straightforward managed services pricing that is based on a flat, per-user rate. No hidden charges. No surprise invoices. Just predictable support aligned with your business needs.

With Andromeda, your managed IT services pricing includes much more than basic tech support. You get structured onboarding, documented processes, ongoing infrastructure audits, and proactive system monitoring. Our services are built to eliminate downtime and reduce day-to-day frustrations, allowing your team to stay focused on business growth.

Our managed IT services cost is designed to reflect real value. From remote help desk access and Microsoft 365 management to endpoint protection and cybersecurity training, everything is laid out clearly, with optional add-ons to expand coverage as needed. It’s IT support that grows with you—transparent, process-backed, and results-driven.

We promise to give you service and experience far beyond what you were getting before us. If at any point in our journey together, that isn't the case, your monthly service fee will be FREE until we fix it!

When businesses explore outsourced IT, one of the first questions they ask is: “What will it cost?” At Andromeda Technology Solutions, we believe in complete transparency and consistency in our managed services pricing. That’s why we offer straightforward service bundles with clearly outlined features—so you know exactly what you’re paying for.

Our managed IT services pricing is designed to eliminate surprise costs, giving you peace of mind and better control over your IT budget. Whether you're a small team or a growing enterprise, our pricing model aligns with your real-world needs, providing access to unlimited support, proactive monitoring, and cybersecurity tools under one predictable monthly fee.

Unlike providers who charge per ticket or surprise you with hidden fees, our service bundles are flat-rate and flexible. We offer two core packages—Pluto and Jupiter—each structured around common business IT requirements. This modular approach ensures that your managed IT services cost reflects exactly the level of service and support your team needs—nothing more, nothing less.

Tired of constant disruptions? Andromeda Technology Solutions helps businesses, especially manufacturers, cut downtime and reduce break/fix tickets by as much as 30% with proactive IT support.
 (See a recent case study.)

We have built our entire approach around simplicity, accountability, and meaningful outcomes. Many providers overwhelm clients with complex service agreements and reactive support models. Andromeda is different. We deliver clearly outlined services tailored to your environment and supported by a dedicated and proactive team that understands your systems and goals.

Every engagement is designed to improve performance, strengthen cybersecurity, and ensure your infrastructure supports day-to-day operations. From ticket resolution to uptime reliability, we aim for measurable results, not just promises.

• What’s included in Andromeda’s managed services pricing?

Our pricing includes a wide range of essential services like 24/7 support, endpoint protection, patch management, and strategic technology planning — all clearly outlined in our PLUTO and JUPITER bundles.

• How much does managed IT services cost?

At Andromeda, managed IT services start at just $115 per user per month for our PLUTO plan and $140 per user per month for our enhanced JUPITER plan. Your total cost depends on your number of users and the level of support your business needs.

• What’s included in the monthly pricing?

Both plans include essential services like 24/7 help desk support, endpoint security, patching, proactive monitoring, and backup solutions. The JUPITER bundle includes additional services like password management and quarterly account reviews.

• Can I customize the services I need?

Yes! We offer optional add-on services so you can build a package that fits your exact needs — whether it's onsite support, project work, or more advanced cybersecurity tools.

• Is managed services pricing fixed, or will it change over time?

Our managed services pricing is designed to be stable and predictable. You’ll know what you’re paying each month, and we’ll always communicate any changes in advance if your needs grow.

• How do I know which package is right for me?

That’s what we’re here for. We’ll guide you through the differences between PLUTO and JUPITER and help you choose the option that offers the best value based on your business size, goals, and IT environment.

• What happens during the discovery call?

During your free discovery call, we’ll discuss your current IT setup, your goals, and challenges. You’ll get expert advice, a clear understanding of our offerings, and a breakdown of your expected managed IT services cost — no pressure, no sales pitch.