Who We Are

Our Company

Since 1994, Andromeda Technology Solutions has kept businesses safe, secure, and running. Whether you need proactive IT services or advanced building security, we're your go-to resource.

Our Team

We've grown from a group of three to a team 50 people strong – all dedicated to the core purpose of helping our customers succeed.

Careers

Andromeda was honored to be named as one of the 2022 Best Places to Work in Illinois. Explore the new frontier of your career and view our open positions.

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Who We Serve

Our Clients

We’ve served 2,500+ clients in our 28+ year history. Whether you're located near our headquarters in the Chicagoland area or have needs on a national level, we can help you with all your business IT and building security needs.

Regions

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Focus

What We Do

How We Can Help

Don't let unmet IT and building security needs spin your spacecraft out of control. Discover how our IT services and full suite of building security solutions will keep you grounded.

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IT Solutions

Building Security

Resources

Resource Portal

Technology is constantly evolving – and so are building security threats. Stay in orbit with the latest developments via our regularly updated resource library.

Recent Blog Posts

How Can We Help

Are you an existing customer in need of support? Submit a ticket and we'll report to the bridge shortly.

What Is Managed I.T. Services & How Can You Benefit From It?

You don’t have to suffer from technophobia to need an MSP. An MSP is a Managed Service Provider. They offer project management and operations related to the data, networking, software, hardware and security of your systems. They look at your entire business and focus on the best solutions in cybersecurity, compliance, technology and cloud services. They are either hired to handle the entire IT operations for a company, part or sometimes in partnership with an internal IT department. 

Managed IT Service Providers can have many different pricing models. The most common would be: 

  • By User 
  • By Device 
  • Monthly Fee 
  • Hourly 

While there isn’t a simple answer to the best pricing plan, you have to look at the level of service you receive with each and what works for your business. How much is always an important consideration, but not necessarily the highest. 

 

Here are some of the considerations when hiring a Managed IT Service Provider: 

What services do they offer? Some offer basic or surface-level security, but this may not cover complex attacks. A good MSP will be able to close any gaps in protection and improve your overall security. 

Does the MSP know about the compliance standards your business needs? Certain industries require specific regulatory compliance standards like Health Insurance Portability and Accountability Act (HIPPA) or General Data Protection Regulation (GDPR). Your MSP should be an expert in what you need. 

Does your MSP offer flexible, scalable options? Nobody can tell the future, so it is important to be prepared with a partner who can adapt as your business changes. Your MSP should offer the ability to change with your needs. If the technology changes, your provider should be experts in what is new and what security measures are needed to protect it. 

What type of employees are available to solve your issues? It is important to know if there are engineers present, compliance staff, senior security experts, service desk operators, on-site technicians, etc. The more levels of expertise the better off you will be. 

Finally, what do their clients say? Lots of companies have great websites and enthusiastic sales pitches, but what kind of service will you receive? Make sure the company can provide lots of credible testimonials for clients that have similar issues to yours. A lack of clients willing to speak highly is a bad sign. 

To wrap up, when looking at an MSP, they should offer specialties that align with your needs and scale seamlessly as you grow. They will also continuously be current in security technology and compliance. They will allow you to do your job without endless downtime and issues. Choosing the right provider, will give you higher productivity, lower costs, and increased security.

 

Keep Your Business Safe, Secure, and Running

We’ll take a proactive approach to your manufacturing IT – and help your business blast off.